Deleted entries#354

All my previous entries was missing. I did not do anything to delete. When i checked, all wallets were empty.

Hi there, would you be able to send us your login account email and the number of entries you had to support@bookipi.com and we will have a look into this for you.

I have had the same problem team, got a new phone downloaded the app … logged in all gone !

Total disaster

Yeah I have this problem too. I import data and then there is no data and must enter again. Sometimes I do it three times. 🤷🏻‍♂️

And then few days later, I see three of that data.

Hi there, thank you for your feedback. Would you be able to send us a screenshot of the issue, your account details and a bit more information of the issue to support@bookipi.com and we will have a look into this for you.

My previous entries will be gone when i upload photo taken using iphone camera app.

Hi there, thank you for your feedback. Would you be able to send us a screenshot of the issue, your account details and a bit more information of the issue to support@bookipi.com and we will have a look into this for you.

It’s happened to me twice just today😩

Hi there, Would you be able to send us a screenshot of the issue, your account details and a bit more information of the issue to support@bookipi.com and we will have a look into this for you.

My wallet and entries keep getting deleted!

Hi there, thank you for your feedback. Would you be able to send us a screenshot of the issue, your account details, and a bit more information of the issue to support@bookipi.com and we will have a look into this for you.